Micom Support Guides

Send Single Letters Efficiently with New Micom Features

00:00: Thank you for joining us here today.

00:02: Through our step-by-step video guide,

00:04: you'll learn how to upload your documents,

00:06: preview them,

00:07: select print options,

00:09: and submit your mailer efficiently.

00:12: This video guide will show you how to send a single letter from the 'start a new

00:16: project' menu.

00:17: This is the home screen you will see after signing in to your account.

00:30: What would you like to create?

00:32: Here, you can select whether you are sending a one-off letter,

00:36: a postcard direct mailer,

00:37: or a multi-channel workflow campaign.

00:41: Select a Single Project.

00:44: Select a file.

00:45: You can select it from your computer or drag and drop it here.

00:49: Click "Select file" to upload.

00:52: I'm going to use a full document from my desktop,

00:55: a two page letter.

01:03: Now we're going to see a preview of the letter.

01:09: This shows you the area of our window envelope so you can see that your address is

01:13: sitting in the correct place.

01:15: That's how it'll look when it comes to print.

01:23: It's a two-sided document.

01:25: To the right of the preview area,

01:27: it shows how many recipients this submission has and how many pages of the letters

01:31: there are.

01:34: Scroll to the bottom of the page.

01:36: And click "Continue".

01:38: For this example,

01:39: I will select duplex

01:41: (print both side) and colour print,

01:43: along with standard delivery options.

01:45: Then click 'Continue".

01:52: You'll get a second viewing before you're ready to submit.

01:56: You need to double check everything's correct here.

01:59: And you're recommended to view your final preview of your final document before it goes

02:03: to print.

02:18: And you can click I'm happy to proceed and submit the mailer.

02:23: There isn't any top-up credit on the account,

02:26: at this stage you will be prompted to make payment.

02:32: You can either pay for your actual one-piece mailer or,

02:35: if it's an uploaded CSV file with multiple recipients,

02:38: you can pay as you go or,

02:40: as we've shown in previous videos,

02:41: you can top up your account.

02:47: here and add what you need.

02:52: If you need any support,

02:54: please don't hesitate to click our support link where someone from our team will be

02:57: able to guide you through any issues that you might have.

03:03: Have a good day.

03:06: Get started by sending your first single project letter using the new streamlined

03:10: process.

03:11: For assistance or questions,

03:13: click the support link to connect with our team and ensure a smooth experience.

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