From Challenge to Clarity: How Micom Transformed Council Mail Operations

By
June 3, 2025
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Executive Summary

Faced with the challenge of transitioning away from a third-party vendor, a UK council turned to Micom to manage the change. What could have been a complex and disruptive process was delivered with ease, thanks to Micom’s expert support and industry understanding. The result? A smoother, more efficient system, dependable day-to-day support, and meaningful cost savings freeing up budget to reinvest in public services. This case highlights Micom’s ability to deliver operational continuity and long-term value for local government.

Read The Story

We had to move services from a third-party vendor in 2018. Although it initially appeared to be a difficult undertaking, Micom was immaculate in their approach and helped our council throughout the process.

How We Helped

The Micom team is a fantastic group of individuals who are aware of how our industry works. The staff is always available by phone and is dependable and helpful whenever a problem arises.

Accuracy. Compliance. Peace of Mind.

With Micom, your communications are compliant by design. From healthcare to finance, our platform is built to handle sensitive data with care. Our customers trust us to deliver—securely and reliably—every time.