Switch to True Omnichannel Messaging
Digital messaging is fast—but it’s not always reliable, trackable, or secure enough on its own. If your business depends solely on email and SMS, you're likely missing key engagement, risking deliverability issues, and limiting your ability to reach every customer. Micom helps you close the gaps with secure, compliant print and multichannel delivery—without adding complexity.

Why Digital-Only Communication Falls Short
Email and SMS alone aren't enough anymore
Emails go unread, diverted to spam, or blocked
SMS messages are limited in length and context
No way to include official documents or signatures
No proof of delivery or audit trail for critical comms
Excludes customers with limited digital access
Signs You’ve Outgrown Digital-Only Comms
Reasons Organisations Move On from Mailing Houses
No Delivery Confirmation
You can’t guarantee a message has been received
Unsecured PDF Emails
You’re sending PDFs by email with no security
Risk of Fines
You face fines or penalties for undelivered notices
Paper Copy Requests
Customers are asking for paper copies or official letterss
Too Many Tools
You’re juggling multiple tools to send message
Micom unifies your digital and print communications
Add Print Without Adding Hassle – With Micom
Set smart rules: print only when digital fails
Trigger communications from your existing systems
Deliver via print, email or SMS—automatically
Track status and generate audit trails for all messages
Increase trust with customers by using their preferred channel
Why Print Still Matters
When the message really matters, print delivers
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Official notices, appointments, contracts, and reminders
Certain messages need more than a ping—print ensures your communication is delivered, seen, and trusted.
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Higher perceived value and retention
Print has staying power. It feels more important, gets kept longer, and is more likely to be read in full.
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Preferred by older or less tech-savvy audiences
Not everyone prefers digital. For some customers, post remains the most accessible and trusted format.
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Required by regulators in many sectors
Financial, legal, and healthcare communications often demand physical delivery to ensure compliance.
70%
of letters read within 48 hours
GDPR & ISO27001
compliant print workflows
3x
engagement uplift when print follows email
Mailing House FAQs
Frequently Asked Questions
Can I keep using email and SMS too?
Absolutely. Micom doesn’t replace digital—it enhances it. You can continue using email and SMS, and add print only when it makes sense. It’s about delivering the right message, through the right channel, at the right time.
How do I know when to send print?
Micom lets you set smart rules based on message type, customer preference, or urgency. For example, you might trigger print for official documents, legal notices, or failed digital delivery attempts. Everything is automated—no guesswork needed.
What’s the cost difference?
Print has a higher unit cost than digital—but often delivers better results. With Micom, you only use print when it adds value. You’ll avoid waste, reduce manual admin, and increase engagement—so the return justifies the investment.
Will this slow down our current process?
Not at all. Micom integrates with your current systems and automates everything behind the scenes. Messages flow as normal—just with extra delivery options built in. There’s no disruption, no bottlenecks, and no learning curve.
Ready to Upgrade from Digital-Only Messaging?
Add print, increase engagement, and stay compliant—with one unified platform. Don’t limit your reach. Micom brings everything together.
