Fresh-Focused Communications for Food & Drink
Automate order updates, menu launches and loyalty campaigns—across print, email and SMS.
Whether you’re a restaurant group, food manufacturer or drinks brand, Micom helps you deliver tasty messages at every touchpoint. Send order confirmations, stock alerts, seasonal offers and event invitations securely, reliably and at scale.
Whether you’re a restaurant group, food manufacturer or drinks brand, Micom helps you deliver tasty messages at every touchpoint. Send order confirmations, stock alerts, seasonal offers and event invitations securely, reliably and at scale.
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Benefits of Fresh-Focused Communications
Micom segments your audience and safeguards customer data—so every message feels bespoke and stays compliant.
Order confirmations & updates
New menu & product launches
Event & tasting invites
Loyalty rewards & vouchers
Sales & engagement insights
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Built for Personalisation & Compliance
Deliver taste-tailored offers while keeping data secure and consent-driven.
GDPR-compliant customer data handling
Dynamic content based on past orders and preferences
Opt-in management for promotions and events
Secure archiving of campaign history
Scale Your Campaigns Smoothly
From daily specials to nationwide product launches, automate high-volume sends without missing a beat.
Bulk sends with menu-specific custom fields
API integrations with POS, e-commerce and booking systems
Triggered workflows for abandoned carts and no-shows
Rapid ramp-up for seasonal peaks and festivals
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Auto-select lowest-cost channel per message
Unified invoicing across all channels
Digital-first prompts to offset print spend
Volume-tier pricing for high-frequency campaigns
Streamline Costs & Maximise ROI
Consolidate print, email and SMS in one platform to reduce waste, drive sales and keep budgets in check.
Total Visibility. Zero Guesswork.
Stay on top of every message sent—from menu updates and order follow-ups to loyalty rewards. With full visibility into delivery status and customer engagement, you can make smarter decisions and improve response rates in real-time.
Automate follow-ups for incomplete orders
Prompt customers who’ve abandoned their food orders or reservations with a timely nudge—helping you rescue revenue and improve service consistency.
Track opens, clicks and redemptions live
Get real-time insights into how customers are engaging with your menus, offers and loyalty campaigns—across email, SMS and printed channels.
Export data for compliance and ROI reporting
Easily access reporting for food safety audits, GDPR compliance, and marketing effectiveness—all in one secure, central dashboard.
Schedule menu mail-outs in seconds
Launch menu updates, seasonal specials or event invites at speed. Send personalised print or digital messages to customers in just a few clicks.
Industries you may be interested in
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Trusted by Restaurants & Food Brands
From neighbourhood cafés to global beverage producers, F&B teams rely on Micom to spice up customer engagement, streamline operations and drive repeat business.
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