Explore New Mail Management And Team Features In Micom

00:00: Welcome to your new account setup and homepage overview.

00:03: This guide highlights the key features and improvements to help you get started

00:07: quickly and efficiently.

00:09: Now you're all set up with an account. You can start mailing at any point, but we're

00:13: going to have a little overview of what the home page looks

00:16: like. So when you log in, this is the first

00:18: page you'll see.

00:25: Down the left hand side is the menu. You'll already be on the create project page

00:29: which looks like this.

00:35: Click Manage Mail to open the mail management page where you can oversee your

00:38: mailing activities.

00:41: And there's a manage mail page. You can view your pending,

00:45: latest sent, failed, returned, split mail, mergers, and scheduled mail pieces from here.

00:54: Click Team to access user management features and see your account's user list.

00:59: The team button below shows you how many users you have on the account and where you

01:03: can add new users.

01:10: Reports, just under there, you can generate and schedule reports to show customer

01:14: volume, customer returns, and search date range.

01:25: Choose the report type and specify the date range to customize your report output.

01:31: You can request the report to be generated and stored here, and you can opt to align

01:35: with your billing date. You can have your reports emailed straight to your inbox.

01:48: Click Postcode to access the postcode finder and address validation tool.

01:53: And the reports is posted postcode which is your postcode finder.

01:57: You can enter it here just to check it's correct and validate the address.

02:05: You can also do this with your CSV file. Loading your customer list, choose the

02:09: relevant CSV file.

02:10: This is how the headers need to look on your CSV file, and then a bulk postcode and

02:15: address validation can be performed on there.

02:23: Underneath postcodes is your downloads option.

02:25: This is where you can download the app for Windows, which is a print driver on your

02:29: Windows PC or laptop,

02:31: or you can download the auto link to drag and drop files into a folder on your

02:35: desktop, which will send it straight to print.

02:45: Click Top-Up to manage your account funds and payment options.

02:50: We have a number of options for paying for your communications.

02:52: You can either top up here and add funds to your account and use them as you need

02:57: to.

03:06: Your card details.

03:08: You can see your top-up history and your spend history.

03:12: Your available credit will appear here too.

03:18: You can log out from this menu. You can update your profile settings and preferences

03:22: and update any passwords that you have stored.

03:31: Click Support to access help resources and documentation.

03:36: Here is our support button where you can access guides, our privacy policies, service

03:40: specs, user guides, terms and conditions, etc.

03:43: etc.

03:49: If you need to get in touch with any of the members of the team, you can send us an

03:53: email enquiry or our contact information is here.

03:57: Get started by exploring the new mail management and team features to streamline

04:01: your communications.

04:03: For additional help,

04:04: visit the Support section or contact

04:06: our team via email.

04:09: Adopting these updates is simple and designed to enhance your workflow immediately.