The Future of Communication, Built on a Legacy of Trust
At Micom, we believe that business communication should be effortless, intelligent, and impactful—whether it’s a critical message or a creative campaign.
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We’re not new to this.
Formerly known as imail comms, our roots trace back through UK Mail and DHL, where we built a reputation for reliable hybrid mail and secure document distribution. That legacy taught us the value of precision, compliance, and delivery at scale.
But we knew businesses needed more. Faster connections. Smarter workflows. A platform that could keep pace with how people now engage—across email, SMS, and print—without compromising on compliance or personalisation.
That’s why Micom was born.
But we knew businesses needed more. Faster connections. Smarter workflows. A platform that could keep pace with how people now engage—across email, SMS, and print—without compromising on compliance or personalisation.
That’s why Micom was born.
Multi-channel Intelligent Communications—a simple name that says exactly what we do.
Why Micom?
We're helping businesses reimagine how they send, manage, and measure their customer and operational communications. Whether you're sending an invoice, a service update, or a marketing campaign, Micom ensures it’s secure, streamlined, and delivered through the right channel—at the right time.
Our platform is:
Secure & Compliant
Built to meet the highest data protection and regulatory standards.
Channel Agnostic
Print, email, SMS—use what works for your customer, not what limits your software.
SaaS Driven
Cloud-native tools that are easy to use, powerful to scale.
Data-Led Personalisation
Automation, and tracking baked in.
Our Values
We’re guided by five core values that shape everything we build and how we work together:
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Our Values
We never compromise on delivery. Mission-critical means mission-complete.
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Innovation
We’re not afraid to challenge old models and pioneer better ones.
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Security & Compliance
Privacy and protection aren’t just features—they’re foundational.
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Simplicity
We make complex communication workflows feel easy.
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Customer Centricity
Your goals are our goals. We build to deliver real results.
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What Is Transactional Mail?
Transactional mail is triggered by an action your customer takes—like making a payment, booking an appointment, or updating their account. It’s not promotional. It’s essential.
This includes things like:
This includes things like:
Curiosity
Always asking how we can make it better.
Integrity
Doing what’s right, not what’s easy.
Ambition
Pushing boundaries to help our customers grow.
Team Spirit
Collaboration is in our DNA. We succeed together.
Looking Ahead
Micom is more than a rebrand—it’s a reinvention. We’re building a future where businesses no longer have to choose between compliance and creativity, between speed and substance, or between digital and print. With Micom, you get it all.
Join us as we shape the next generation of communication.
Join us as we shape the next generation of communication.
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