Built for Operational Excellence
Deliver accurate, compliant communications—without delays or manual processes.
Micom gives operations teams the tools to automate, track, and scale communications with confidence. Whether you're sending thousands of letters, encrypted messages, or SMS updates, everything flows from one platform—securely and seamlessly.
Micom gives operations teams the tools to automate, track, and scale communications with confidence. Whether you're sending thousands of letters, encrypted messages, or SMS updates, everything flows from one platform—securely and seamlessly.
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Send With Confidence, Across Every Channel

Smart Message Routing by Customer Preference
Automatically route messages by customer preference—physical, digital, or encrypted

Trackable Delivery with Clear, Enforced SLAs
Maintain clear SLAs with trackable delivery options

Secure, Access-Only Delivery for Sensitive Communications
Handle urgent or sensitive comms with encrypted links and access-only delivery

Instant Message Control: Pause, Reroute, or Duplicate
Pause, reroute, or duplicate messages instantly when business rules change
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Built to Fit the Way You Work
Micom supports how your operation is structured—whether centralised or decentralised. Set up users across departments with defined roles and access levels. Create templates, assign workflows, and track usage from a single dashboard.
And with integrations available via API or secure file drop (SFTP), Micom fits into your existing tech stack without disruption.
And with integrations available via API or secure file drop (SFTP), Micom fits into your existing tech stack without disruption.
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Automate the Routine. Focus on What Matters.
From appointment letters and fine notices to password resets and payment reminders, Micom makes it easy to:
Batch print jobs digitally—no printer, no queue
Trigger messages from internal systems (like a CRM or finance tool)
Schedule recurring comms to reduce admin load
Set and forget workflows that react to key customer actions
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Compliant by Design
Stay ahead of regulations without slowing down.
Micom keeps your data secure and your processes compliant—with features like:
Micom keeps your data secure and your processes compliant—with features like:
Encrypted comms for sensitive information
GDPR-aligned access control
Built-in audit trails for every action
Time-stamped logs and delivery verification
See Everything in One Place
Track communication across every department, channel, and user.Micom’s reporting tools give you full oversight of:
What was sent
See who sent what, to whom, and when. Supports compliance and issue resolution.
When it was delivered
Track mail class, print date, or open timestamps with precision.
Who accessed it
See opens, downloads, and delivery confirmations—digital and physical.
How long it took
Spot trends or delays with visual dashboards across departments or users.

Ready to Power Up Operations?
From system-triggered transactional mail to bulk service updates, Micom helps operations teams simplify delivery, reduce risk, and gain control.
