Seamless Communications for Telecom Providers
Automate billing alerts, outage notifications and upgrade offers—across print, email and SMS.
Whether you’re a mobile network, ISP or fixed-line operator, Micom helps you keep subscribers informed and engaged. Send timely service updates, promotional bundles and payment reminders securely, reliably and at scale.
Whether you’re a mobile network, ISP or fixed-line operator, Micom helps you keep subscribers informed and engaged. Send timely service updates, promotional bundles and payment reminders securely, reliably and at scale.
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Benefits of Micom
Micom segments your audience and safeguards customer data—so every message feels bespoke and stays compliant.
Service outage & restoration alerts
Billing reminders & receipts
Plan upgrade & upsell campaigns
Network maintenance updates
Engagement & performance reports
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Built for Compliance & Transparency
Keep every send fully auditable—timestamps, delivery status and opt-out tracking ensure you meet Ofcom, GDPR and PCI-DSS standards.
GDPR-compliant data handling
Opt-out and preferences management
Certified delivery receipts and read-logs
Complete audit trails for dispute support
Scale Your Parking Operations
From city-wide permit schemes to stadium event parking, automate high-volume sends without manual effort.
Bulk personalisation via CRM and OSS/BSS integrations
Triggered workflows for usage thresholds or downtime events
Pause or reroute messages based on account status
Rapid ramp-up for promotional launches
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Auto-select lowest-cost channel per message
Consolidated invoicing across all channels
Digital-first prompts to offset print spend
Volume-tier pricing for large subscriber bases
Boost Revenue & Reduce Churn
Unify print, email and SMS in one platform to cut costs, drive upgrades and keep customers connected.
Total Visibility. Zero Guesswork.
Automate follow-ups for unpaid invoices
Prompt guests to leave reviews or complete feedback surveys after their stay, helping you improve service and boost online ratings.
Track opens, clicks and delivery live
Monitor who opened, clicked, or responded—across SMS, email and print—so you can optimise messaging throughout the guest journey.
Export data for compliance and KPI reporting
Easily compile GDPR-compliant engagement data and campaign metrics to support operations, audits, and ROI performance.
Schedule billing runs in seconds
Send timely confirmations, check-in details or room upgrade offers to guests—automated and personalised to each booking.
Industries you may be interested in
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Trusted by Leading Carriers & ISPs
From global telcos to regional broadband providers, telecoms teams rely on Micom to streamline operations, improve customer satisfaction and drive ARPU.
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