Personalised Retail Communications That Sell
Automate stock alerts, loyalty messages and promotional campaigns—across print, email and SMS.
Whether you run high-street outlets, e-commerce sites or omnichannel chains, Micom helps you reach shoppers at every step. Send back-in-stock notifications, tailored offers and click-and-collect updates securely, reliably and at scale.
Whether you run high-street outlets, e-commerce sites or omnichannel chains, Micom helps you reach shoppers at every step. Send back-in-stock notifications, tailored offers and click-and-collect updates securely, reliably and at scale.
Built for Personalisation & Privacy
Micom segments your audience and safeguards customer data—so every message feels bespoke and stays compliant.
GDPR-compliant data handling
Dynamic content based on purchase history
Consent and preference management
Secure storage of subscriber lists
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Scale Your Promotions
From click-and-collect alerts to seasonal campaigns, automate high-volume sends with minimal effort.
Bulk sends with individual customisation
API integrations with POS and CRM systems
Triggered workflows for abandoned carts or wishlists
Rapid ramp-up for Black Friday or sales events
Optimise Spend, Maximise ROI
Consolidate print, email and SMS in one platform to cut costs and track every penny—no surprises, just clear value.
Auto-select lowest-cost channel per message
Unified invoicing across all campaigns
Offset print spend with digital first pushes
Volume-tier pricing for busy retail periods
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Total Visibility. Zero Guesswork.
See what’s working and where to optimise. Track everything from flash-sale alerts to customer redemptions—giving your team the insights needed to reduce waste, increase conversions, and boost basket value.
Automate follow-ups for abandoned baskets
Recover lost sales with personalised reminders. Trigger follow-ups that nudge customers back to complete their purchase—online or in-store.
Track clicks, opens and redemptions live
Monitor customer engagement as it happens. Get real-time insights into which promotions are being viewed, clicked and used.
Export data for ROI and compliance reporting
Quickly access campaign analytics, performance metrics, and proof-of-send reports to satisfy internal reviews and retail compliance requirements.
Schedule flash-sale alerts in seconds
Launch last-minute offers with precision timing. Trigger real-time SMS and email alerts that drive urgency and increase footfall or online conversions.
Industries you may be interested in
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Trusted by Leading Retailers & Brands
From indie boutiques to global chains, retail teams rely on Micom to boost sales, streamline operations and delight customers.
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