Personalised Retail Communications That Sell
Automate stock alerts, loyalty messages and promotional campaigns—across print, email and SMS.
Whether you run high-street outlets, e-commerce sites or omnichannel chains, Micom helps you reach shoppers at every step. Send back-in-stock notifications, tailored offers and click-and-collect updates securely, reliably and at scale.
Whether you run high-street outlets, e-commerce sites or omnichannel chains, Micom helps you reach shoppers at every step. Send back-in-stock notifications, tailored offers and click-and-collect updates securely, reliably and at scale.
Built for Personalisation & Privacy
Micom segments your audience and safeguards customer data, so every message feels bespoke and stays compliant.
GDPR-compliant data handling
Dynamic content based on purchase history
Consent and preference management
Secure storage of subscriber lists
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Scale Your Promotions
From click-and-collect alerts to seasonal campaigns, automate high-volume sends with minimal effort.
Bulk sends with individual customisation
API integrations with POS and CRM systems
Triggered workflows for abandoned carts or wishlists
Rapid ramp-up for Black Friday or sales events
Optimise Spend, Maximise ROI
Consolidate print, email and SMS in one platform to cut costs and track every penny, no surprises, just clear value.
Auto-select lowest-cost channel per message
Unified invoicing across all campaigns
Offset print spend with digital first pushes
Volume-tier pricing for busy retail periods
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Total Visibility. Zero Guesswork.
See what’s working and where to optimise. Track everything from flash-sale alerts to customer redemptions, giving your team the insights needed to reduce waste, increase conversions, and boost basket value.
Automate follow-ups for abandoned baskets
Recover lost sales with personalised reminders. Trigger follow-ups that nudge customers back to complete their purchase—online or in-store.
Track clicks, opens and redemptions live
Monitor customer engagement as it happens. Get real-time insights into which promotions are being viewed, clicked and used.
Export data for ROI and compliance reporting
Quickly access campaign analytics, performance metrics, and proof-of-send reports to satisfy internal reviews and retail compliance requirements.
Schedule flash-sale alerts in seconds
Launch last-minute offers with precision timing. Trigger real-time SMS and email alerts that drive urgency and increase footfall or online conversions.
Industries you may be interested in
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Trusted by Leading Retailers & Brands
From indie boutiques to global chains, retail teams rely on Micom to boost sales, streamline operations and delight customers.
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