Secure Patient Communications at Scale
Micom helps healthcare providers send appointment reminders, test results, letters, and service updates with speed, accuracy, and complete data security.
Whether you're managing a local GP surgery, private clinic, or NHS Trust, we make sensitive communications simpler to manage—while maintaining full compliance.
Whether you're managing a local GP surgery, private clinic, or NHS Trust, we make sensitive communications simpler to manage—while maintaining full compliance.
Send With Confidence, Across Every Channel
Letters to notify about appointments or referrals
Ensure patients receive physical updates for important appointments—ideal when printed records are still preferred or required.
Secure portals for test results or private documents
Enable patients to safely access critical health information anytime through a protected digital portal with full audit tracking.
SMS alerts for reminders, cancellations, and follow-ups
Minimise no-shows and missed updates with automated text alerts that inform patients in real-time—no manual effort needed.
Emails to update on services, waiting times, or treatments
Send timely digital messages to reduce incoming calls and improve satisfaction by keeping patients informed and reassured.
Letters to notify about appointments or referrals
Deliver printed letters for patients who rely on traditional formats—ideal for referrals, test bookings, and hospital appointments.
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Secure portals for test results or private documents
Give patients instant access to confidential health documents through encrypted portals that meet the highest compliance standards.
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SMS alerts for reminders, cancellations, and follow-ups
Automated text messages help reduce missed appointments and late arrivals, improving patient experience and operational flow.
Emails to update on services, waiting times, or treatments
Keep patients informed with timely, trackable emails—ideal for managing delays, service changes, or next-step instructions.
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Reach Your Audience Wherever They Are
With Micom, every customer interaction counts. Our seamless integration ensures your messages are always relevant, timely, and consistent across all channels, delivering a cohesive customer experience.
Marketing Comms
Promotional or educational messages to encourage attendance or awareness of services.
Customer Mail
Physical letters for referrals, clinic updates, or patient instructions.
Transactional Mail
Automated service updates such as appointment confirmations or test notifications.
Direct Mail
Targeted communications sent for reminders or campaigns, printed and posted securely.
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Compliant, End-to-End Delivery
With patient data comes responsibility. Micom ensures all communications follow the right protocols—from sending to opening.
End-to-end encryption and secure portals
GDPR-compliant delivery and access logs
Role-based platform access for internal users
NHS, ICO, and DSPT-aligned standards
Trusted by Healthcare Teams
Micom is used by NHS Trusts, private providers, and local practices to streamline patient communications, reduce printing costs, and speed up engagement.
No more printing in-house. No more manual chasing. Just clear, compliant communication—delivered the way your patients prefer.
No more printing in-house. No more manual chasing. Just clear, compliant communication—delivered the way your patients prefer.
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