Secure Patient Communications for Healthcare

Reduce admin, improve access, and protect patient data—across digital, print, and encrypted channels.

Micom helps healthcare organisations deliver the right information to the right people, securely and on time. Whether you're part of an NHS Trust, a private clinic, or a community health team, our platform is built to handle sensitive communications—without delay or compromise.
Protecting patient data isn’t optional. It’s built in.

Comms That Support  Better Care

Behind every letter or reminder is a patient relying on your service.Micom simplifies how healthcare providers send time-sensitive messages—appointment confirmations, test results, service changes—via post, SMS, email, or encrypted digital delivery. Reduce wait times, improve response rates, and enhance the patient experience.

Built for Security and Compliance

Micom is trusted by public and private providers because it meets the most rigorous standards:
Fully aligned with NHS DSPT, UK GDPR, and ICO guidance
Encrypted digital delivery for test results and confidential documents
UK-based hosting and ISO 27001 infrastructure
Detailed access logs and full audit trails

Built for Regulation & Scale

Your teams are stretched. Let automation do the heavy lifting.

Use Micom to reduce manual processes and automate common workflows, including:
Appointment letters and follow-ups
Cancellations and waitlist invitations
Clinic letters and discharge summaries
Test results and referral updates
Send based on system triggers or schedule bulk mailings—no chasing, no printing.

Reduce Postage & Processing Costs

Healthcare comms don’t have to mean high costs.

Micom helps you digitise where appropriate, optimise your print volumes, and unlock postal discounts through approved formats. Whether you send 1,000 letters a week or 100,000 a month, we’ll help you spend less while delivering more.

Full Visibility. Zero Guesswork.

Never wonder if a message arrived—or if it was opened.

Micom provides:
Reports on channel usage and costs
Break down communications by volume, channel, and cost. Make better decisions with actionable insights.
Access logs for encrypted messages
Keep a full audit trail of access activity, so you always know who viewed what—and when.
Exportable data for compliance and reporting
Easily download structured reports for governance reviews, audits, or internal compliance checks.
Real-time delivery tracking
Monitor the journey of your messages with end-to-end visibility across digital, print, and encrypted channels.

Trusted by NHS and Private Providers

Micom is used by healthcare organisations across the UK to improve communication, reduce costs, and protect patient relationships.

We understand your environment. We’re ready to support your team.