Lower print and postage costs
Digital delivery could reduce the number of letters you need to print and post, where it suits your recipients.
Could some of your post go digital?
Start with one regular mailing. We’ll help you explore what could move to digital, what should stay in print and where you could save.
Review a regular mailing
What could you gain from a different mix?
A review looks at how your team sends mail to Micom and how it reaches your recipients. It could reveal opportunities to save money, reduce manual work and give people more choice.
Less manual handling
Review how you prepare and submit mail to Micom, and where repeat tasks could be reduced.
Know what’s been viewed
For letters delivered through a secure portal, see whether the document has been viewed, with print fallback if it isn’t viewed within the agreed time.
Which mailing would you start with?
Think about a mailing you send regularly and what you need the recipient to do next.
.avif)
Statements and account updates
Regular documents that recipients may want to access again.
Reminders and notices
Mailings that ask people to respond, make a payment or take another step.
Letters and document packs
Information that needs to reach the right person through a suitable channel.
.avif)
What changes when a letter goes digital?
For suitable mailings, recipients can view their letter online in a secure portal. An email or SMS notification lets them know it’s ready and provides a secure link.
For your team
Suitable letters can reach recipients digitally, reducing the number that need to be printed and posted. You can see whether a portal document has been viewed and agree when an unviewed letter should move to print and post.
For your recipients
The notification directs them to the secure portal, where they can view their letter. The portal holds the document; the email or SMS provides the route to it.
For mailings with print fallback, a letter that hasn’t been viewed within the agreed time can automatically be printed and posted.
START WITH ONE MAILING
What would you
like us to look at?
Appointment letters, statements, reminders or something else. Tell us a little about a mailing you send regularly.
You don’t need exact volumes or a detailed brief to begin.
What happens next?
Your account manager can review how you submit the mailing, which recipients could receive it digitally and where post should remain. They can then outline a suitable approach and estimate potential savings.
Already speaking to your account manager?
You can send your mailing details to them directly.
Review a regular mailing
A few details to start the conversation.
Frequently Asked Questions
Do we have to move all our mail to digital?
No. The review can focus on one mailing, and only suitable communications or recipients. Post can remain where required or preferred.
What if we don’t have email addresses or mobile numbers?
Tell your account manager what contact details you hold. This helps establish whether digital delivery is practical and where post remains the right route.
What happens if a document isn’t viewed?
For suitable secure portal workflows, documents that aren’t viewed within an agreed timeframe can automatically fall back to print and post. Your account manager can explain how this would apply to your mailing.
Can you tell us how much we could save?
Your account manager can estimate potential savings after reviewing your volumes, delivery requirements and proposed mix of post and digital delivery. The estimate will be based on your mailing and your recipients’ needs.