Upgrade your SMS into verified, interactive conversations.
RCS messaging combines the reach of SMS with the experience of an app.
Send branded messages with images, buttons and verified sender identity, all delivered directly into your customer’s native messaging app.
No downloads. No friction. Just richer communication.
Send branded messages with images, buttons and verified sender identity, all delivered directly into your customer’s native messaging app.
No downloads. No friction. Just richer communication.
Secure, scalable and built for high-volume business messaging.
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Why RCS Messaging?
SMS is powerful because it gets read.
RCS builds on that foundation and makes the experience better.
Instead of plain text, you can send:
- Branded sender profiles
- Rich images and carousels
- Action buttons
- Suggested replies
- Real-time interaction
For marketing teams, that means stronger engagement.
For operational teams, it means clearer calls to action and faster response.
It is still messaging. Just smarter.
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Built for Real Business Outcomes
Verified Brand Identity
Your business name, logo and brand colours appear in the message. Customers know it is genuinely you.
Interactive Calls to Action
Add buttons such as “Pay Now”, “Confirm”, or “View Details” directly inside the message.
Rich Media Support
Share product images, documents or promotional visuals without sending customers elsewhere.
Two-Way Conversations
Enable customers to respond, select options or continue the interaction in one thread.
High Deliverability
Messages are delivered directly to compatible Android messaging apps, with SMS fallback where needed.
Seamless Integration
Managed through the Micom platform alongside SMS, email and print.
How RCS Messaging Works
Create Your Message
Design branded, interactive messages inside Micom or via API.
Send to Your Audience
Target customers just as you would with SMS.
Engage in Real Time
Customers receive a verified, interactive message in their messaging app and can act instantly.
*If a device does not support RCS, the message can fall back to SMS, ensuring continuity.
Where RCS Works Best
RCS is ideal where clarity, trust and action matter.
Marketing Campaigns
Promotions, product launches and time-sensitive offers benefit from images and instant action buttons.
Appointment reminders
Follow-ups
Payment Reminders
Give customers a clear “Pay Now” option within the message itself.
Flash promotions
Stock updates
Debt Collection
Increase trust with verified sender identity and reduce friction through simple action buttons.
Timetable changes
Exam alerts
Appointment Confirmations
Allow customers to confirm or reschedule in one tap.
Fraud alerts
Payment confirmations
Customer Updates
Send branded service updates that look professional and credible.
Council notifications
Service disruptions
Security, Trust and Verification
RCS supports verified business messaging, helping customers distinguish legitimate communication from fraud.
Combined with Micom’s secure infrastructure, organisations can:
Combined with Micom’s secure infrastructure, organisations can:
Control sender identity
Maintain message consistency
Align communications across channels
Reduce impersonation risk
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RCS and SMS: Better Together
SMS remains one of the most effective communication channels available.
RCS does not replace it.
It enhances it.
Use SMS for universal reach.
Use RCS where richer interaction improves outcomes.
Through Micom, both channels can operate side by side, ensuring your message reaches the right customer in the right format.
RCS does not replace it.
It enhances it.
Use SMS for universal reach.
Use RCS where richer interaction improves outcomes.
Through Micom, both channels can operate side by side, ensuring your message reaches the right customer in the right format.
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Hear from Our Customers
See how clients in regulated industries use Micom to simplify, automate, and protect transactional mail processes.
"The platform is so intuitive that even my non-tech team picked it up instantly. That’s rare and refreshing."
"Micom feels less like a supplier and more like an extension of our own team. They’re quick to respond and always on top of things."
"Switching to Micom cut our print spend in half without sacrificing quality. Finance loves it, and so do our customers."
"We needed a partner who understood that our communications aren’t just marketing – they’re critical. Micom never lets us down."
"The automation alone has saved us days of manual work every month. It’s like having another member of the team."
"I used to worry about compliance with every letter we sent. Micom gives me confidence it’s handled securely and to the highest standards."
"We switched from a traditional mail house, and the difference was night and day. Everything is faster, clearer, and fully tracked."
"Micom took away the stress of managing multi-channel campaigns. I can finally focus on strategy instead of chasing delivery problems."
Move Beyond Basic Text Messaging
Customer expectations are changing.Branded. Interactive. Verified communication is becoming the standard. RCS gives your business a way to meet that expectation without losing the simplicity of messaging.
Speak to Micom about RCS messaging today.
Speak to Micom about RCS messaging today.
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