Make Every Message Matter

Deliver timely, personalised customer communications—digitally or physically—from one intelligent platform.

Consistent Communications. Stronger Customer Relationships.

Build trust and loyalty by ensuring every customer message—whether it’s a reminder, update, alert, or service letter—lands exactly when and how it should.

Designed for the Full Customer Lifecycle

From onboarding to renewals, confirmations to service updates—Micom helps you manage and automate communications across every stage of the customer journey.

Appointment Confirmations

Send automated reminders by post, email or SMS—reducing no-shows and saving time.

Service Notifications

Keep customers in the loop with updates about deliveries, outages, billing, or changes to service.

Renewals & Retentions

Trigger personalised renewal packs and follow-ups to drive loyalty and reduce churn.

Alerts & Reminders

From payment reminders to critical alerts, deliver messages instantly across the channel your customer prefers.

Everything in One Place

Micom removes the complexity of managing multiple systems and formats. Create, personalise, schedule, and send—all from one intuitive interface.

Multi-Channel Delivery

Print, Post & Digital Integration

Real-Time Performance Insights

Role-Based Access & Audit Trails

Reliable, Responsive, Repeatable

Customer communications shouldn’t be hit and miss. Micom helps you set up smart automations and triggers that send the right message, at the right time, every time.