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Top 5 Signs You’ve Outgrown Your Mailing House (and What to Do Next)

By
Ryan Hodson
August 4, 2025
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Mailing Room
By
Ryan Hodson
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Why Mailing Houses Are Being Left Behind

Mailing houses once made sense. They handled the heavy lifting, printing, sorting, posting, so you didn’t have to. But in 2025, that model doesn’t hold up for fast-moving businesses.

You need speed, flexibility, and control. If your provider still runs like it’s 2005, with manual uploads, rigid cut-offs, and no tracking, it might be time to rethink things.

“If your mail takes longer to organise than to send. you’ve already outgrown your mailing house.”

1. You’re Constantly Chasing Deadlines

Mailing houses often require jobs to be submitted days in advance. Cut-offs are early, and same-day dispatch is a rare exception, usually requiring manual escalation or extra fees.

If your comms are time-sensitive (invoices, statements, legal notices), these delays are more than inconvenient, they’re risky.

With Micom:

  • Submit mail digitally and send it same day
  • Premium cut-off at 3pm, standard at 6pm
  • No need to schedule print runs or chase production

2. You Don’t Know Where Your Mail Is

Once you send files to a mailing house, it’s often a black box:

  • Was it printed?
  • Was it posted?
  • Has it been delivered?

Lack of visibility can lead to missed deadlines, poor customer experience, and compliance risks.

With Micom:

  • Track every letter in real time
  • View print status, handover to Royal Mail, and delivery confirmation
  • Exportable audit logs for compliance teams

3. You’re Paying for More Than You Send

Many mailing houses:

  • Lock you into volume-based contracts
  • Charge setup or handling fees
  • Make it difficult (or expensive) to scale down

As business volumes fluctuate, so does your waste.

With Micom:

  • Pay-as-you-go or tiered pricing, no minimum volumes
  • No contracts, no setup fees
  • From £0.80 per letter, all-in (print, envelope, postage)

4. Your Team Is Drowning in Admin

Working with a mailing house often means:

  • Uploading files manually
  • Reviewing proofs via email
  • Managing mail jobs with spreadsheets
  • Endless email chains for revisions or approvals

It’s time-consuming,  and totally avoidable.

With Micom:

  • Upload files via dashboard, secure folder, or API
  • Auto-apply templates, validate addresses, track send status
  • Fully automated workflows, from letter to letterbox

5. You Can’t Reach People Digitally

Traditional mailing houses only send physical letters. If a customer misses it? Tough.
There’s no fallback, no reminder, no insight.

You’re missing opportunities to:

  • Follow up by SMS
  • Send secure email copies
  • Track open rates or engagement

With Micom:

  • Send messages via print, email, or SMS, all from one platform
  • Trigger print if email isn’t opened
  • Use encrypted digital delivery links for sensitive documents

What to Do Next – Making the Switch to Micom

If any of these signs hit home, you’ve likely outgrown your mailing house.

Micom offers:

  • Same-day dispatch
  • Real-time tracking
  • No hardware, contracts, or setup fees
  • Print + digital delivery in one secure platform

Micom is already trusted by local councils, healthcare providers, financial services, and enterprise brands.

Ready to simplify your communications?

See how Micom works →
Switch to Micom Today →

FAQs

1. What’s the difference between a mailing house and hybrid mail?
A mailing house prints and sends mail, often manually and on fixed schedules. Hybrid mail platforms like Micom let you upload digitally, track every item, and automate delivery.

2. Can Micom integrate with my current systems?
Yes. Micom supports API, secure folder drop, and SFTP integrations, making it easy to automate mail from CRM or billing systems.

3. How quickly can I switch?
You can start sending mail via Micom on the same day, no setup fees or technical delays.

4. Is Micom secure and compliant?
Absolutely. Micom is ISO 27001, 9001, and 14001 certified, fully GDPR-ready, and listed on G-Cloud and CCS frameworks.

5. What industries use Micom?
We work with clients in finance, healthcare, government, utilities, debt recovery, and more, wherever communication matters.

Final Thought

If you're still tied to slow print queues, manual tracking, and rigid mailing schedules, it's not your process that's broken.

It’s your provider.

Switch to Micom and take control of your comms, finally. Get started today →