GDPR by Design: Why Regulated Sectors Choose Micom

Why GDPR Isn’t Optional in Regulated Industries

When you work in a compliance-heavy environment, data protection isn’t just a nice-to-have, it’s a legal requirement.

From finance to healthcare, organisations handle personal and often sensitive data daily. One slip in your communications strategy, an unsecured message, a wrong recipient, a lack of traceability, and you're looking at potential GDPR breaches, reputational damage, or even fines.

In sectors like legal, public services, and financial services, customer trust and regulatory compliance go hand in hand. Which means communications platforms need to do more than just deliver messages, they need to protect them.

What GDPR-Compliant Communications Really Require

To meet GDPR standards, businesses must ensure every outbound message, whether email, letter, or SMS, is secure, traceable, and privacy-aware. That means:

• Encryption at every stage
• Clear audit trails showing what was sent, to whom, and when
• Data minimisation and access controls
• Tools to manage consent and communication preferences
• Right-to-access and right-to-erasure support
• Fallback options if digital messages fail to reach the recipient

A true GDPR-compliant strategy must cover all communication channels, not just digital or post in isolation.

How Micom Builds GDPR Into Every Message

At Micom, compliance isn’t an afterthought, it’s built into the foundations.

We’ve engineered our platform to support regulated organisations from the ground up. Here’s how:

• End-to-end encryption ensures data is protected in transit and at rest
• Secure digital delivery using auto-expiring, encrypted web links for letters, statements, and notices
• Print fallback: If a digital message isn’t accessed, the platform can automatically trigger a physical letter
• Full audit trails: Every communication is logged and traceable for reporting and compliance reviews
• Consent-first communication: Aligns with GDPR principles on lawful processing
• Role-based access controls to limit who can see or send data
• Built-in compliance templates for subject access requests and legal notices
• Secure UK data centres with high availability

Whether you're sending an invoice or a subject access request, Micom ensures it's secure, compliant, and auditable.

Certifications That Prove It

Micom isn’t just compliant in theory, our credentials speak for themselves:

• ISO 27001 – Information Security Management
• ISO 9001 – Quality Management
• ISO 14001 – Environmental Management
• Cyber Essentials Certified
• ICO Registered
• Listed on G-Cloud and Crown Commercial Service frameworks, making procurement simple for public sector organisations

These certifications aren’t just logos, they represent the processes, audits, and continuous improvements behind every message we help you send.

Trusted by Compliance-Heavy Organisations

Micom supports a wide range of high-trust organisations:

• NHS Trusts using our platform for secure appointment reminders
• Councils streamlining GDPR-aligned communications for citizen services
• Law firms delivering encrypted legal documents with audit trails
• Financial institutions managing customer comms under strict FCA guidance

Every feature is built to meet the demands of teams who can’t afford mistakes, whether that’s a local authority sending penalty charge notices, or a compliance officer issuing a subject access request.

The Bottom Line

Micom is the smart choice for businesses that take data protection seriously.

We don’t add GDPR on top, we build it in. From encryption and audit logs to digital fallback and secure print, our platform empowers your teams to work faster and stay compliant by default.

If your current systems rely on bolt-ons, manual processes, or siloed tools, it might be time to make the switch.

Want GDPR Peace of Mind?

Book a demo and see how Micom keeps your communications secure, compliant, and effortless, across digital and print.

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