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Deliver the Right Message, at the Right Time, Every Time

Micom is a powerful, user-friendly platform designed to simplify your communications, ensuring impactful marketing messages and essential transactional updates reach your audience effortlessly.
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Royal Mail’s Postal Reform 2026:
What UK Businesses Need to Know

Understand how Ofcom’s reforms will reshape business communication, and how UK organisations are cutting costs by up to 40% while staying compliant.
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Tailor Your Experience

One platform. Two powerful solutions. Whether you're sending marketing campaigns or critical customer mail, Micom makes it effortless.
I Manage Customer communications
I Run Campaigns
CCM

I Manage Customer communications

YOU
Book a DemoDiscover Customer Communications

Automate critical and regulatory customer communications

From statements and policy updates to payment reminders and legal notices, Micom ensures every message reaches the right person, on time, and securely.
Reduce Manual Work Without Losing Control
Upload documents, automate delivery, and track every step. Whether you're sending 1 or 50,000 customer letters, everything flows from one platform.
Secure by Design. Compliant by Default
Protect customer data with encrypted delivery options and complete audit trails. Micom is built for regulated industries finance, healthcare, legal and more.
Reach More People, Faster
Micom intelligently routes communications based on customer preferences whether that’s post, SMS, email, or secure link. No missed messages. No extra admin.

Not Sure Where to Start?

Estimate the cost and impact of your next omnichannel campaign in under 2 minutes.
Get A DemoExplore Marketing Comms
99.9% Handover

NHS Trust

Annual patient letters, reminders, and test results delivered via SMS and fallback print. Micom ensured accuracy and delivery, even when digital details were missing.
Council Tax Mailings
“Micom helps us meet critical deadlines without fail.”
— Howard Lazarus, Bridgend County Borough Council
Year-end council tax mailing volumes met with zero disruption.

Legal Services Provider

100% audit-compliant digital delivery. Encrypted email with PDF attachments and audit trails built-in.
No need for third-party platforms everything in one place.
3x faster customer response

Utilities Provider

SMS sent first. If it fails, print takes over automatically.
When time is critical, Micom ensures the message gets through.
0 missed SLAs

Health Board

Across 350,000+ appointment and treatment letters during flu season.
Micom scaled with demand, keeping us compliant and on time.
UK Bank
“When it’s not good news, it still needs to land.”
From missed payments to fraud alerts, Micom helps banks deliver critical updates quickly, securely, and compliantly via the channel most likely to reach the customer.
Because unread doesn’t mean undelivered. And silence can cost more than clarity.

Debt Recovery Agency

“No one likes receiving bad news, but it’s worse when it never arrives.”
Micom ensures critical letters like overdue payment notices or final warnings reach recipients through the most effective channel, whether that’s email, SMS, or printed letter.
When accuracy matters, we deliver quietly, securely, and on time.
From hours to minutes

Financial Services

Micom cut the time to prep and send important transactional comms by over 90%.
CX

I Run Campaigns

YOU
Book a DemoDiscover Marketing Solutions

Deliver Multi-Channel Campaigns That Land

Run smarter campaigns across physical and digital channels—all from one place.
Micom gives you complete control over print, SMS, email and more, so you can build, automate and track every message from concept to doorstep.
Switch Channels Without Switching Tools
Design and send postcards, letters, SMS and emails from a single dashboard—without involving a print partner, developer, or separate platform.
Personalise Every Message with Precision
Use variable data, customer segments, and triggered journeys to deliver campaigns that feel personal—without manual input.
Track Delivery. Prove ROI. Optimise Fast.
With Micom, every message is measurable. See who received what, when, and how they interacted. Then adjust in real time.

Not Sure Where to Start?

Estimate the cost and impact of your next omnichannel campaign in under 2 minutes.
Get A DemoExplore Marketing Comms
Retail Brand

+42% conversion uplift

A reactivation campaign targeting lapsed customers. Email first. Print only if unopened.
“Micom helped us boost ROI without wasting budget. Smart delivery = better results.”
Smiling woman in white shirt, representing improved campaign results.
Barista in apron, symbolising Micom’s impact on local business growth.
Woman holding coffee cup, representing fast multi-channel campaign setup.
Premium Beverage Brand
“Micom helped us turn campaigns into experiences.”
High-value customers received tailored tasting invites by email + follow-up print.
It felt exclusive, because it was.
Fashion Retailer

8-minute setup. 3-channel reach.

Flash sale campaign: email at 9am, SMS at 1pm, print for non-clickers.
All from one dashboard, no tech team needed.
Food & Beverage Franchise

20% increase in local footfall

Personalised SMS and postcards triggered after online menu views or app inactivity.
“We reached the right customers, right near our stores, with zero effort.”
Two colleagues viewing phone, symbolising increased booking rates.
Used Vehicle Network

32% test drive booking rate

Micom triggered emails post-website visit, followed by direct mail for hot leads.
“Sales loved it. Marketing didn’t need to chase.”
Car dealership with two employees walking discussing micom application.
Used Vehicle Network
From ad view to visit in 48 hours
Click on a listing? Get an instant SMS + weekend print mailer with directions and deals.
Automated, fast, and fully trackable.
Telecoms Provider

>60% plan upgrade engagement

Micom ran multi-channel campaigns for customers near contract-end.
Happy micom user
Micom ran multi-channel campaigns for customers near contract-end.
Email, SMS and mail merged into one seamless customer journey.

Hear from Our Customers

See how clients in regulated industries use Micom to simplify, automate, and protect transactional mail processes.
"The platform is so intuitive that even my non-tech team picked it up instantly. That’s rare and refreshing."
Marketing Executive, Education Sector
"Micom feels less like a supplier and more like an extension of our own team. They’re quick to respond and always on top of things."
Head of Operations, Telecoms
"Switching to Micom cut our print spend in half without sacrificing quality. Finance loves it, and so do our customers."
Finance Director, Insurance Firm
"We needed a partner who understood that our communications aren’t just marketing – they’re critical. Micom never lets us down."
Customer Experience Manager, Utilities Provider
"The automation alone has saved us days of manual work every month. It’s like having another member of the team."
Marketing Lead, SaaS Company
"I used to worry about compliance with every letter we sent. Micom gives me confidence it’s handled securely and to the highest standards."
Compliance Officer, Legal Sector
"We switched from a traditional mail house, and the difference was night and day. Everything is faster, clearer, and fully tracked."
Operations Director, Financial Services
"Micom took away the stress of managing multi-channel campaigns. I can finally focus on strategy instead of chasing delivery problems."
Marketing Manager, Retail Brand

Why Micom?

Because every message matters.
Micom simplifies complex communications so you can deliver the right message, at the right time, through the right channel.
Hybrid-first communications
Switch between post and digital with ease. Micom lets you deliver messages how your audience prefers.
Micom Automation Workflow
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Built for scale and simplicity
Handle thousands of messages daily or automate individual touchpoints.
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Everything You Need In One Platform

From direct mail to digital delivery, marketing automation to compliance-ready workflows Micom powers secure, multi-channel communication from one place.
Postcards, Letters, SMS, Email & One-Piece Mailers
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Marketing automation & custom workflows
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CRM/API integration & self-serve tools
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Encrypted communications for sensitive documents
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Real-time tracking & reporting
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Designed for marketing, operations & IT teams
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Connect to unlimited data sources

Send data and notifications to unlimited destinations
Customer Request
Day 1
Send initial SMS with token, directing member to authenticated landing page
Authenticated Landing Page
Custom Joins
Day 1
Send Initial email
Day 2
Send Reminder SMS
Day 3
Email not opened send email pack
Automated Action

Automate communications.
Cut costs.
Stay compliant.

Whether you're chasing payments or planning a product launch, Micom helps you deliver messages that drive action.

Try Micom free, no setup fee.
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